|
Competency
Checklist for Managing Organisational Change
 Note:
This checklist was devised by Mellish & Associates to assess
the change management competencies required by managers in a particular
organisation. Extensive research was undertaken to ensure that the
checklist was directly appropriate to the culture and needs of that
organisation. The layout depicted here is subject to the constraints
of the Web.
How would
you rate yourself on each of the following competencies? - Needs
Attention, Good, or Excellent (please circle)
|
|
1. Positive thinking -
Enthusiastic promotion
of my belief in the processes of change.
Focus on and promotion of potential
benefits of change for:
|
|
- self
|
Needs Attention |
Good |
Excellent |
|
- staff
|
Needs Attention |
Good |
Excellent |
|
- clients
|
Needs Attention |
Good |
Excellent |
|
- organisation
|
Needs Attention |
Good |
Excellent |
| |
2.
Management of small p politics -
Anticipation, knowledge, and management of potential trouble
makers |
| Development
& maintenance of networks (including lateral networks) |
Needs Attention |
Good |
Excellent |
| No game playing |
Needs Attention |
Good |
Excellent |
| Attention to
values |
Needs Attention |
Good |
Excellent |
| Attention to
power relationships |
Needs Attention |
Good |
Excellent |
| Inclusivity:
empower the disempowered |
Needs Attention |
Good |
Excellent |
| |
| 3.
Flexibility |
| Flexible in
general |
Needs Attention |
Good |
Excellent |
| Flexible in
leadership style in particular |
Needs Attention |
Good |
Excellent |
| Explore options |
Needs Attention |
Good |
Excellent |
| Encourage innovation
and creativity |
Needs Attention |
Good |
Excellent |
| Push boundaries
- think laterally |
Needs Attention |
Good |
Excellent |
| Demonstrate,
inspire, and support initiative |
Needs Attention |
Good |
Excellent |
| Encourage workplace
reform (including staff initiated job redesign) |
Needs Attention |
Good |
Excellent |
| `Can do' attitude |
Needs Attention |
Good |
Excellent |
| Process rather
than goal oriented |
Needs Attention |
Good |
Excellent |
| |
| 4.
Motivating |
| Model desired
changes - walk the talk |
Needs Attention |
Good |
Excellent |
| Ensure visibility
of credible others who are walking the talk |
Needs Attention |
Good |
Excellent |
| Articulation
of direction/vision/big picture/end picture/helicopter view |
Needs Attention |
Good |
Excellent |
| Articulation
of obvious milestones |
Needs Attention |
Good |
Excellent |
| |
| 5.
Knowledge of change processes |
| Familiarity
with different models of change strategies |
Needs Attention |
Good |
Excellent |
| Awareness of
the different ways in which people experience change |
Needs Attention |
Good |
Excellent |
| |
| 6.
Effective communication |
| Listen to others |
Needs Attention |
Good |
Excellent |
| Provision of
formal and informal forums to discuss issues/concerns |
Needs Attention |
Good |
Excellent |
| Share information
widely and instantly |
Needs Attention |
Good |
Excellent |
| Openness and
honesty |
Needs Attention |
Good |
Excellent |
| Group facilitation
skills |
Needs Attention |
Good |
Excellent |
| Negotiate (a
problem solving approach) for a win-win outcome |
Needs Attention |
Good |
Excellent |
| Management of
meaning (including symbols and rituals) |
Needs Attention |
Good |
Excellent |
| |
| 7.
Empathy |
| Buffer and show
concern for staff |
Needs Attention |
Good |
Excellent |
| Understand needs,
values, motivation of staff and managers |
Needs Attention |
Good |
Excellent |
| Maintain routines |
Needs Attention |
Good |
Excellent |
| Family friendly
- socially sustainable |
Needs Attention |
Good |
Excellent |
| |
| 8.
Self Management |
| Prevention of
stress/burnout in self |
Needs Attention |
Good |
Excellent |
| Management of
stress in self |
Needs Attention |
Good |
Excellent |
| Strategic exposure
of self |
Needs Attention |
Good |
Excellent |
| Exude confidence/authority |
Needs Attention |
Good |
Excellent |
| |
| 9.
Consultation |
| Established
processes for consultation |
Needs Attention |
Good |
Excellent |
| Availability
for consultation |
Needs Attention |
Good |
Excellent |
| Consultation
with staff |
Needs Attention |
Good |
Excellent |
| Consultation
with clients |
Needs Attention |
Good |
Excellent |
| |
| 10.
Team Focus |
| Team development |
Needs Attention |
Good |
Excellent |
| Manage projects
and performance in team context |
Needs Attention |
Good |
Excellent |
| Facilitate autonomous
work units |
Needs Attention |
Good |
Excellent |
| Facilitate synergies
within and between teams |
Needs Attention |
Good |
Excellent |
| |
| 11.
Knowledge of context |
| Context sensitive |
Needs Attention |
Good |
Excellent |
| Know rationale |
Needs Attention |
Good |
Excellent |
| Attention to
the big picture |
Needs Attention |
Good |
Excellent |
| Strategic view |
Needs Attention |
Good |
Excellent |
| Broad focus |
Needs Attention |
Good |
Excellent |
| Client focus |
Needs Attention |
Good |
Excellent |
| Feedback on
effectiveness of programs (e.g., client surveys) |
Needs Attention |
Good |
Excellent |
| Knowledge of
organisation's performance |
Needs Attention |
Good |
Excellent |
| Attention to
boundaries (who is in/out - clients should be in) |
Needs Attention |
Good |
Excellent |
| |
| 12.
Information management |
| Keep informed
- no surprises |
Needs Attention |
Good |
Excellent |
| Know where to
seek advice as needed |
Needs Attention |
Good |
Excellent |
| Know how to
access information as needed |
Needs Attention |
Good |
Excellent |
| Data management
skills |
Needs Attention |
Good |
Excellent |
| Data presentation
skills |
Needs Attention |
Good |
Excellent |
| Financial skills |
Needs Attention |
Good |
Excellent |
